Toll-free number and dedicated personnel to assist you with questions:

844.534.7225

Toll-free 24/7 fax for your provider(s):

844.634.7225

Forms

Participant Enrollment Packet

Participant Information Packet

Direct Care Worker Enrollment Packet

Direct Care Worker Enrollment Packet - Fond du Lac County

Direct Care Worker Enrollment Packet - Kenosha County

Direct Care Worker Enrollment Packet - Menominee

Direct Care Worker Enrollment Packet - Other Counties CLTS

Direct Care Worker Enrollment Packet - Shawano County

Direct Care Worker Enrollment Packet - Winnebago ADRC

Direct Care Worker Enrollment Packet - Winnebago

Direct Care Worker Information Packet

Form W-9

Live-In Worker Verification Form

Sample I-9

Sample 2678

Sample SS-4

IRS Signature Requirements

Who To Call Template

Blank Job Description Template

Job Candidate Interview Form

Information Change Form

Background Information Disclosure (BID)

Nonresident Employees Withholding Reciprocity Declaration

Mileage Memo

Payroll Authorization

Verification of Information

Funding Source Portal

Funding Source Portal - Winnebago

2025 Payroll Schedule

Timesheet

Participant Check Request

Mileage Log

Web Entry Instructions

VIDEO | Web Entry for the Direct Care Worker - Entering Hours

VIDEO | Web Entry for the Participant - Approving Hours

CarePortal - Registration

CarePortal - Add a Family Member

CarePortal - Edit, Add, and Approve Timesheets

CareTime Helpful Information

CareTime Mobile App Instructions

CareTime Sample Communications for Direct Care Workers

CareTime Sample Communications with the Participant

CareTime Telephony Instructions for Direct Care Workers

EVV Only Service Codes

Participant Registration CarePortal Handbook

Electronic Visit Verification (EVV)

CareTime Helpful Information

CareTime Mobile App Instructions

EVV Only Service Codes

CarePortal - Registration

CarePortal - Add a Family Member

CarePortal - Edit, Add, and Approve Timesheets

Participant Registration CarePortal Handbook

Training

Understanding Mental Illness

Dementia 101

Hand Hygiene from the CDC

Self-Direction Supports in Wisconsin's Long Term Care System

Core Values of Self-Direction

Dementia Care Training Resources

Basic Nutrition and Hydration

Food Safety and Choking Awareness

Fraud and Abuse

Housekeeping Basics

Infection Control - Standard Precautions

Infection Control - In Home Care

Nutrition for Diabetics

Understanding OSHA

What Where Why and When of Documentation

External Resources

U.S. Department of Labor

Employment Laws: Disability and Discrimination

Equal Employment Opportunity

OSHA Information

Centers for Disease Control

Medicare Fraud and Abuse: Prevention, Detection, and Reporting

ABLE Accounts: Tax Benefit for People with Disabilities

Centers for Medicare and Medicaid Services

Posting Jobs on the Wisconsin-Based Job Site

Wisconsin Unemployment Handbook

Electronic Visit Verification

Worker's Compensation

State of Wisconsin DWD

ACCESS: Your Connection to Programs for Health, Nutrition, Child Care and Employment

Reporting Fraud and Abuse (State of Wisconsin)

Reporting Child Abuse and Neglect

Best Practice Manual from DHS

Aging and Disability Resource Centers

Disability Rights Wisconsin

Family Care: Wisconsin Department of Health Services

Long-Term Care Advocacy Groups

Wisconsin Board on Aging and Long-Term Care

Wisconsin Department of Health Services

Wisconsin Self-Directed Supports Program - IRIS

Wisconsin Caregiver Careers

American Association of Retired Persons

Community Resource Finder

Greater Wisconsin Agency on Gaining Resources

In-Control Wisconsin

Wisconsin Board for People with Developmental Disabilities

Wisconsin Family Caregiver Support Programs

Access to Respite Care and Help (ARCH) Training Toolkit

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